Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, at Crowninov, we strive to ensure that the product you receive matches the images and descriptions provided on our website. Our product photos are high-quality and accurately represent the items we offer.

Where can I view my sales receipt?
 

Here’s how you might answer that FAQ:


Where can I view my sales receipt?

After completing your purchase at Crowninov, you will receive a confirmation email that includes your sales receipt. This email will be sent to the address you provided at checkout. If you do not see the email in your inbox, please check your spam or junk folder.

How can I return an item?
 

Here’s a response for the return process FAQ:


How can I return an item?

If you need to return an item purchased from Crowninov, please follow these steps:

  1. Contact Us: Reach out to us at admin@crowninov.com to initiate the return process. Include your order number, the item you wish to return, and the reason for the return.

Will you restock items indicated as “out of stock?”

At Crowninov, we regularly review our inventory and assess the demand for products. Items marked as “out of stock” may be restocked depending on availability from our suppliers and customer interest.

Where can I ship my order?

At Crowninov, we ship orders both within the United States and internationally. Please ensure that the shipping address you provide at checkout is complete and accurate to avoid any delays or issues with your order.

Information about us

CONTACT US FOR ANY QUESTIONS