At Crowninov, we are dedicated to providing a seamless shopping experience, and that includes offering free shipping on all orders. This Shipping Policy outlines the details of our shipping process, including delivery options, timeframes, and guidelines for both domestic and international orders.
2. Shipping Destinations
We offer shipping to both domestic and international addresses. Please ensure that the shipping address you provide is complete and accurate to avoid any delays in delivery.
3. Shipping Costs
Free Shipping: We offer free shipping on all orders, regardless of the size or destination. There are no additional shipping charges for you to worry about.
4. Processing Time
Order Processing: Orders are typically processed within 1-2 business days. During peak periods or promotional events, processing times may be slightly longer.
Order Confirmation: You will receive an email confirmation once your order has been processed and shipped.
5. Delivery Timeframes
Domestic Orders: Delivery times for orders within the United States typically range from 3 to 7 business days, depending on your location and shipping method selected.
International Orders: Delivery times for international orders vary based on the destination. Typical delivery times range from 7 to 21 business days. Please note that customs processing may affect delivery times.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
7. Shipping Carriers
We partner with trusted carriers to ensure your order is delivered efficiently. The carrier used for your shipment will be indicated in your shipping confirmation email.
8. Shipping Delays
While we strive to ensure timely delivery, please be aware that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or customs processing. We will do our best to keep you informed of any significant delays.
9. Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible at admin@crowninov.com. We will make every effort to accommodate your request before the order is processed.
10. Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact us within 7 days of receiving your order at admin@crowninov.com. We will work with you to resolve the issue and ensure your satisfaction.
11. Returns and Exchanges
For information about returns and exchanges, please refer to our Returns and Exchanges Policy or contact us directly for assistance.
12. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please reach out to us:
Crowninov
17 E University Dr
Arlington Heights, IL 60004
USA
Email: admin@crowninov.com
